Spa Front Desk Host
$35,672–$35,672 year
On-siteChicago, Illinois, United States
Job Summary
You are the foundation of our organization’s success, delivering a world-class guest experience by connecting with guests, sharing product recommendations, anticipating needs, and resolving questions. Provide high-level customer service and hospitality to clients, educate on current promotions, memberships, packages, and future appointments, assist with re-stocking products, help with daily shop tasks, maintain a positive attitude, and work as a cohesive team with all Heyday staff. You may assist with training and coaching of new hires for the Host team and help maintain Heyday’s distinctive aesthetic, atmosphere, and culture.
Required Qualifications
- Outstanding customer service and problem-solving skills
- Confidence when recommending memberships, packages, and products
- Ability to prioritize and multi-task within a fast-paced environment
- Initiate tasks and perform duties without direction
- Excellent communication skills and ability to work with a wide range of personalities
- Superior organizational skills
- Flexibility to work a non-traditional schedule - including weekends, opening shifts, and closing shifts
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