Spa Front Desk Agent
$37,440–$37,440 year
On-siteWestlake Village, California, United States
Westlake Village, California, United StatesOn-sitePart Time$37,440–$37,440 yearMedium
Part TimeMedium
Job Summary
Greet and welcome guests, provide facility tours, and manage check-ins and check-outs while verifying appointments and scheduling changes. Handle cash and credit card transactions, answer inquiries, and assist with general administrative tasks like phone calls and emails. Maintain a clean front desk and boutique, restock supplies, and recommend retail items to build strong guest relationships. Requires two years of spa or guest services experience, evening and weekend availability, and proficiency with the Book4time system.
Required Qualifications
- High school diploma or GED
- Two years experience in the spa, guest services, front desk, or related professional area
- Must be available to work evenings
- Must be available to work weekends
- Must be detail-oriented and have the ability to multi-task
- Ability to be efficient and productive in a fast-paced environment
- Must have enthusiasm and possess excellent customer service skills
- Must possess basic math and money-handling skills
- Enjoy working with people and possess a friendly and outgoing personality
Desired Qualifications
- Book4time management system knowledge is preferred
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