Spa Executive
On-siteHyderabad, Telangana, India
Hyderabad, Telangana, IndiaOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Greet guests warmly, manage front desk operations, and coordinate appointment bookings using spa management software. Promote spa treatments, memberships, and retail products while handling billing, cash, and digital payments through POS systems. Maintain a clean, organized reception environment by displaying promotional materials, managing lighting, and ensuring an inviting atmosphere. Address guest concerns promptly, collect feedback, and collaborate with therapists and housekeeping to support daily operational flow. Assist with inventory checks, report preparation, and audit readiness as needed.
Required Qualifications
- Strong verbal skills
- Friendly demeanor
- Confidence in promoting spa services, products, and upgrades
- Ability to juggle multiple bookings, guest check-ins, and phone inquiries efficiently
- Familiarity with billing systems, appointment software, and basic office tools
- Presentable grooming
- Calm composure
- Brand-aligned service behavior
- Enthusiasm about creating memorable experiences
- Willingness to support teammates
- Ability to adapt to operational needs throughout the shift
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