Spa Director
$35,000–$47,000 year
On-siteCypress, Texas, United States
Job Summary
Directly supervise and be accountable for all aspects of Retreat operations, including driving revenue, managing inventory, and ensuring brand system adherence. Recruit, hire, train, and retain top talent while creating and executing team schedules to meet operational goals. Work the floor to provide in-the-moment coaching, demonstrate personal and team goal achievement, and lead by example. Focus on building guest loyalty through supreme service and implementing the brand's mission and strategies. Plan and execute local events and marketing activities to drive leads and develop partnerships with area businesses. This role requires working varied hours, including weekends, evenings, and holidays. Candidates must have at least two years of membership-based service or retail management experience and financial and P&L knowledge.
Required Qualifications
- Minimum 2 years membership-based service or retail management experience
- Experience managing hourly wage employees
- Self-starter mentality with leadership, organization, communication, and interpersonal skills
- Working knowledge of labor and employment laws
- Experience in training, coaching, and conflict resolution
- Capacity to develop positive relationships with employees to manage coaching/mentoring with discipline
- Demonstrate a working knowledge of computers and standard software
- Basic business math skills
- Financial and P&L experience
- Able to work varied hours, including weekends, evenings, holidays, etc.
Desired Qualifications
- any local and state licensing laws for therapists and estheticians
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.