Spa Desk Agent (Part-Time)
$47,840–$47,840 year
On-siteWashington, District of Columbia, United States
Washington, District of Columbia, United StatesOn-sitePart Time$47,840–$47,840 yearLarge
Part TimeLarge
Job Summary
Greet and welcome spa guests, provide information for inquiries, and coordinate all guest service requests while maintaining impeccable cleanliness. Promote retail outlets to increase revenues and assist fellow associates with daily operations to support healthy teamwork. Handle billing accurately using basic math skills and communicate clearly in English. This part-time role requires standing and walking most of the day, lifting up to 15 lbs, and performing repetitive motions. Minimum two to three years of customer service experience in a hotel or spa environment is required.
Required Qualifications
- High school or equivalent education
- Minimum 2 -3 years of customer service experience in a hotel or Spa environment
- Working knowledge of spa services and products
- Basic math skills and the ability to accurately handle billing
- Ability to communicate clearly and speak, read, write and understand English eloquently
- Advanced skills in Word, Excel, PowerPoint, and Outlook
- Ability to walk and stand most of the working day
- Ability to stand and exert well-paced mobility for up to 6 hours in length
- Ability to lift up to 15 lbs. on a regular and continuing basis
- Ability to bend, stoop, squat and stretch to fulfill tasks
- Manual dexterity
- Grasping ability
- Writing ability
- Standing ability
- Sitting ability
- Walking ability
- Repetitive motions capability
- Bending capability
- Climbing capability
- Pre-employment substance abuse testing acceptance
Desired Qualifications
- Prior front desk experience
- Luxury hotel experience
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