Spa Coordinator (FT and PT)
On-siteAustin, Texas, United States
Austin, Texas, United StatesOn-siteFull TimeHigh School Or EquivalentSmall
Full TimeHigh School Or EquivalentSmall
Job Summary
Greets and registers guests, ensures guest file accuracy, and schedules services on the computerized spa system. Posts charges, assists with account settlement, and maintains clean, safe, and fully stocked work areas. Properly opens and closes the facility daily per SOPs while acknowledging all arrivals and departures. Ensures health history forms are completed and promotes additional spa services and gift certificates. Communicates any staff or guest occurrences requiring management attention. Requires high school diploma, one year of customer service experience, and flexibility with weekends and holidays.
Required Qualifications
- High school diploma or GED
- At least one year of consistent, steady work experience with the general public, specifically in customer service
- Excellent verbal English communication skills
- Exceptional communication, listening, and people skills
- Ability to manage payments according to procedures
- Ability to work independently and within a team
- Ability to project a positive attitude over the telephone
- Must be detail-oriented and have the ability to multi-task
- Flexibility with schedule, including weekends and holidays
Desired Qualifications
- Previous hotel front desk experience helpful
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