Spa Coordinator / Front Desk

Conduct client-facing leadership by serving as the first point of contact for all clients, managing appointment scheduling for facial treatments, skin care, and injectable consultations, and processing point-of-sale transactions. Handle multi-line phone communications to convert inquiries into booked consultations while maintaining the reception area and retail boutique to the highest standards. Develop thorough knowledge of services and retail products to confidently present offerings tailored to client needs, supporting individual and team sales performance benchmarks. Coordinate clinical staff scheduling and workflow, assist with inventory management, and participate in staff meetings and training initiatives. Assist in onboarding new team members and support the planning of in-office events and promotions. This role requires minimum 2 years of experience in a medical spa or luxury hospitality environment, proficiency with practice management software, and flexibility to work Saturdays. Bilingual English/Spanish is a plus.