Spa Coordinator
$41,600–$41,600 year
On-site · Los Olivos, California, United States
Job Summary
Spa Coordinator role responsible for greeting guests, scheduling and processing spa appointments, guiding guests through spa facilities, and communicating spa services and products. Requires knowledge of treatments, ability to upsell retail and services, maintaining reception and common areas, handling reservations and billing, ensuring safety and sanitation standards, and collaborating with Spa Director, Housekeeping, and Engineering. Must demonstrate strong customer service, communication, multitasking in a high-end luxury spa environment, and adhere to Forbes 5-star spa standards; minimum age 21 with a high school diploma or equivalent.
Required Qualifications
- Prior customer service experience required
- Must be 21+
- High school diploma or equivalent
- Must be able to stand for long periods
- Excellent communication skills
- Attention to detail
- Polished appearance and professional demeanor
- Cash handling experience required
- English proficiency
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