Spa Concierge of Luxury Spa
$35,693–$35,693 year
On-site · Fort Collins, Colorado, United States
Job Summary
Spa Concierge at Woodhouse Spa serves as the first and last impression for guests, ensuring a friendly, inviting experience from check-in to checkout. The role supports the spa manager, therapists, and guests by answering calls, scheduling appointments, providing service recommendations, collecting payments, and driving service and retail sales while reinforcing the Woodhouse brand. The position requires weekend availability, the ability to work every Friday, Saturday, and Sunday plus two Wednesdays per month, and a high level of guest-focused service, professionalism, and teamwork.
Required Qualifications
- High school diploma or equivalent required
- Ability to work in a fast-paced environment and maintain professionalism
- Leadership experience in a similar role or front-office operations
- Comfort level with driving company sales goals and initiatives
- Proficiency in English language (reading, writing, and verbal)
- Computer proficiency
- Previous customer service and telephone reservations experience
- Basic accounting skills (for daily closing procedures)
- Ability to stand and bend over for extended periods
- Ability to lift up to 45 lbs
- Must be able to work weekends and some holidays
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