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Viceroy Hotels and ResortsPosted 2 months ago

Spa Attendant

On-siteKetchum, Idaho, United States

Full TimeLarge

Job Summary

Greet and assist guests in a warm, professional manner, escorting them to locker rooms, relaxation lounges, and wet areas while anticipating needs with amenities, refreshments, towels, robes, and slippers. Maintain pristine cleanliness and organization of all spa facilities, including sauna, steam, showers, and thermal areas, ensuring strict hygiene and sanitation standards. Monitor spa traffic and cleanliness throughout the shift, assisting in preparing treatment rooms before and after services, and quickly reporting any maintenance or safety issues to management. Coordinate with therapists, front desk, and Management to support smooth operations, maintain inventory of robes and supplies, and adhere to all daily checklists, cleaning schedules, and local regulatory requirements.

Required Qualifications

  • Ability to lift, move, and transport linen baskets and supplies (up to ~30 lbs)
  • Flexible availability, including weekends and holidays

Desired Qualifications

  • Previous experience in hospitality, wellness, or luxury service preferred
  • Strong customer-service mindset with a calm, polished demeanor
  • Excellent communication and organization skills
  • Ability to work in humid/wet environments and stand for long periods
  • Warm, gracious, and guest-focused
  • High attention to detail and pride in maintaining a luxurious environment
  • Team-oriented, dependable, and proactive
  • Committed to delivering elevated, five-star service

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