Spa Associate
On-site · Flanders, New Jersey, United States
Job Summary
Part-time Spa Associate responsibilities include meeting membership sales goals, presenting the lifestyle membership benefits and service upgrades, scheduling appointments, handling phones, and delivering excellent customer service as a Client Experience Concierge. The role requires communicating promotions and options to clients, greeting and checking in/out, maintaining a clean, professional environment, and supporting daily operations with flexibility to work varied shifts including evenings and weekends. The position emphasizes sales-driven customer service, relationship-building, and the ability to learn products and services to effectively upsell memberships and upgrades.
Required Qualifications
- Must have High School Diploma or equivalent (Required)
- Must have reliable transportation (Required)
- Must be 18 years old or older (Required)
- Ability to work evening and weekend shifts (Required)
- Sales/Retail/Customer Service Experience
- Ability to learn quickly, self starter
- Critical thinking skills, including conflict resolution
- Exceptional organizational and prioritizing ability, high attention to detail, and ability to multi-task
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- A strong team player with ability to work independently with minimal supervision
- Knowledge of Microsoft Office applications
- Good and clear verbal and written communication skills
- Ability to handle guest situations professionally and multitask with ease all while focusing on the guest
- Must be of good moral character
- Satisfactory results of background and reference check is a condition of employment in this position
- Preferred Qualifications: 1+ years in sales a plus Experience using Zenoti client management system or salon booking computer software a plus Day, Nights, Weekend and Holiday Availability a plus
- Membership Sales and/or Sales Experience
- Hospitality/Service and/or Retail Sales Experience
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