インダストリーコンサルタント(カスタマーフロント)【公共サービス・医療健康領域】_管理職_Song

Industry Consultant (Customer Front) for the Public Sector and Healthcare domain at Accenture. Redefines the value and experience delivered to users (citizens,行政/自治体職員, etc.) to drive policy success and sustainable business growth. Collaborates with Song and Accenture's global teams to lead front-stage transformation (strategy for policy adoption, data utilization, new business, service, branding/marketing, sales, channel reform, customer experience) and back-stage transformation (process, data/tech/organization, governance, and resource allocation). Responsibilities include defining target user experiences, multi-channel communication plans, and change management for diverse stakeholders, including executives in government and public institutions, as well as supporting ongoing service improvement and digital transformation projects such as UI/UX enhancements and marketing/awareness campaigns for行政サービス/教育DX initiatives.