Sommelier - On Call
On-siteNewberg, Oregon, United States
Job Summary
Provide exceptional fine wine service and expert pairing guidance during JORY dining hours, acting as the primary salesperson for all wines while mentoring the server team on service standards and descriptions. Define and implement wine service protocols, perform daily quality audits of open bottles, and maintain accurate iPad wine lists and inventory. Outside of service, manage promotions, restock storage areas, and lead guided tastings or special events. Lead staff training sessions on wine knowledge and sales techniques, ensuring compliance with alcohol regulations and safety policies. This role requires a flexible schedule including weekends and holidays, with physical demands of lifting up to 50 pounds.
Required Qualifications
- Great communication skills and the ability to work well and communicate effectively with managers and other departments
- Excellent fine wine sales skills
- Ability to provide upscale food & wine service
- Ability to plan and execute wine pairings for guests on demand
- General knowledge of global fine wine, and specific knowledge of Oregon wine
- Certification or education achievement in wine
- Ability to educate staff on wine and wine service
- Ability to conduct training sessions in front of groups of 15+ people
- Create tasting notes & selling points for major wines on the list
- Respectful interaction with members of the local wine industry wine trade
- Ability to collaborate with guests on Chef's Table reservations
- Ability to manage items Silverware and to perform inventory searches in BinScan
- OLCC Service Permit
- Food Handlers Permit
- Ability to work a flexible schedule to include weekends, evenings and holidays
- Possess an enthusiastic, positive demeanor and the desire to provide exceptional guest service
- Ability to bend and lift up to 50 pounds of heavy wine, boxes, supplies
- Ability to carry up to 25 pounds across the distance of the various dining areas
- Ability to reach with hand and arms, sit, stand, walk, use stairways to climb throughout the property, be in refrigerated areas, and to talk or hear
- Specific vision abilities required include close vision, color vision, distance vision, depth perception, and ability to adjust focus
Desired Qualifications
- You must have great excitement about the Oregon wine industry and be knowledgeable on local trends and developments
- Your knowledge and passion for the wine industry and community must be continually nurtured
- You must enjoy educating, mentoring, and leading our Server team on proper wine service, descriptions, and sales techniques
- You must have a passion for hospitality, people, wine, and food
- Great guests with a smile
- Learn and use guest names
- Welcome returning guests
- Consistently demonstrate teamwork – sharing workload responsibilities with a positive attitude
- Maintain confidentiality: refrain from gossip, rumors or inappropriate workplace language
- Interact professionally at all times with guests, suppliers and other team members
- Support management business decisions
- Learn and comply with The Allison Inn & Spa policies and procedures
- Follows all safety policies and procedures
- Keep a neat, groomed appearance as per The Allison guidelines
- Have an awareness and understanding of federal, state, and local regulations on the service of alcoholic beverages
- Recommend and manage the implementation of promotions, displays, and other ideas within approved guidelines
- Perform daily restocking of the walk-in cooler, display cases, and wine storage areas
- Keep wine storage and display areas stocked and clean
- Maintain the function and accuracy of iPad wine lists, ensuring that the Tastevin/Slate app is syncing as needed, and that guided access is working correctly
- Perform a weekly inventory audit of the by the glass wines
- When appointed, lead guided tasting experiences for guests or staff, and provide wine service for special events
- Monitor the maintenance and sanitation of various outlets and equipment to protect the assets, comply with regulations, and ensure a safe work environment
- Promote accident prevention to minimize occurrences of accidents
- Perform special projects and additional responsibilities as assigned
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