Sommelier (Docent Steak)
On-siteDallas, Texas, United States
Job Summary
Assist guests with wine and champagne selection by considering their taste and budget while guiding them through the menu. Anticipate guest needs and provide information regarding venues, menus, and pricing, explaining how wine choices complement food and dessert items. Ensure all wines are presented and served correctly, adhering to company standards and offering alternative selections if original choices are unavailable. Deliver engaged, friendly, and attentive customer service to all guests while performing other duties as instructed by management. Requires extensive knowledge of wine and service techniques, with experience in upscale, high-volume restaurants and availability to work nights, weekends, and holidays.
Required Qualifications
- Experience as a Sommelier in an upscale, high-volume restaurant
- Extensive knowledge of wine and wine service techniques
- Availability to work nights, weekends & holidays
- Positive attitude
- A “guest-first” mindset and passion for providing exemplary guest service
- Strong attention to detail and sense of urgency
- Ability to take direction and to communicate effectively
Desired Qualifications
- CMS or WSET certifications preferred or equivalent from another accredited wine institution
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