Solutions Engineer
$79,900–$93,000 year
On-siteNew York City, New York, United States or Denver, Colorado, United States
Job Summary
Support Account Executives in uncovering customer needs and existing system environments through technical discovery. Deliver tailored product demonstrations and presentations that articulate Trustpilot's value, flexibility, and ROI. Configure and present standard solutions addressing specific customer pain points, while managing pilot programs to validate functional requirements before signing. Act as a trusted advisor throughout the sales cycle by answering technical questions and resolving blockers. Work closely with Product, Engineering, and Implementation teams to ensure solution integrity and smooth handover. Maintain accurate documentation for proposed solutions and integration requirements, capturing recurring customer feedback to inform product development. This role requires proficiency in web technologies including APIs, JavaScript, and standard SaaS integration methods. The position offers a competitive base salary of $79,900-$93,000 plus commission, 20 vacation days, and full health insurance. Based in Copenhagen, this opportunity allows you to learn from top account executives and shape a career at the heart of trust.
Required Qualifications
- Proven experience in a technical customer-facing role, such as Sales Engineering, Technical Support, or Implementation
- Proficiency in web technologies, including APIs, JavaScript, and standard SaaS integration methods
- Strong ability to explain technical features in a way that non-technical stakeholders can easily understand
- Ability to manage technical tasks across several active sales opportunities at once
- Comfortable working in a fast-paced environment alongside Sales and Customer Success colleagues
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