Solutions Engineer - Southeast
$141,000–$177,000 year
RemoteNorth Carolina, United States or Virginia, United States
Job Summary
Conduct pre-meeting discovery sessions with customer stakeholders to understand key technology, business, and end-user workflow requirements. Develop and present customized Imprivata solutions and implementation best practices through tailored demonstrations and proof-of-concept evaluations. Articulate business value to C-level and technical audiences while delivering estimates, proposals, and statements of work for professional and managed services engagements. Collaborate with sales representatives and channel partners to achieve territory revenue goals, providing enablement services and supporting marketing events. Research and deliver responses to RFI/RFPs and security questionnaires, then transition accounts post-sale to the Professional and Managed Services teams. Frequent travel is expected and required (up to 50%).
Required Qualifications
- B.S. in Computer Science Engineering, or a related technical discipline
- 5+ years relevant solutions engineering, consulting, or system integration experience with one or more vendors or Value-Added Resellers (VARs) in the healthcare IT industry
- Excellent verbal and written communication skills
- Experience staging and delivering technical demonstrations and proof-of-concept evaluations
- Experience supporting multiple sales/account teams
- Experience discussing, scoping, and estimating professional and managed services
- Ability to work independently and collaboratively in a team environment
- Frequent travel is expected and required (up to 50%)
Desired Qualifications
- Residence within an hour's commute to an airport, servicing major commercial airlines
- Microsoft Windows, macOS, thin clients, and application virtualization technologies (Citrix, Omnissa/VMware, Microsoft Remote Desktop Services, Azure Virtual Desktop)
- Enterprise identity and access management technologies, including Active Directory, Microsoft Entra ID, Single Sign-On (SSO), Multi-Factor Authentication (MFA), identity providers (IdPs), remote access, and authentication standards such as OIDC, SAML, and LDAPS
- Enterprise networking and security technologies, including HTTPS, SMTP, VPNs, cloud security, Shadow IT monitoring, ITDR, adaptive authentication, biometric authentication, FIDO2/passkeys, and security frameworks such as NIST
- Cloud infrastructure and SaaS platforms, including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP)
- Healthcare applications such as Epic (preferred), Oracle Health/Cerner, or MEDITECH
- Mobile device management (MDM/MAM) solutions, including administration of corporate iOS and Android devices; experience with Imprivata MAM (GroundControl)
- Scripting and integration technologies, including Python, PowerShell, VBScript, REST/SOAP APIs, and SDKs
- Imprivata Enterprise Access Management Cloud or similar SaaS-based identity platforms
- CISSP or other relevant cybersecurity or cloud security certifications
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