Solutions Engineer
On-siteMelbourne, Victoria, Australia
Job Summary
Articulate Netskope's cloud security architecture to senior executives and CISOs while presenting product demonstrations and leading Proof-of-Concepts. Gather technical requirements from customers, construct win strategies, and manage evaluation test plans to successful conclusions. Resolve customer satisfaction issues by acting as the primary point of contact for feedback and escalating complex matters to HQ Support. Provide competitive differentiation insights, respond to RFIs/RFPs, and present at conferences and trade shows as needed. Exceed sales targets by establishing the product as the optimal solution for specific customer requirements and business value.
Required Qualifications
- 3-5 years of relevant experience as a Solutions/System Engineer
- proven track record and demonstrable skills at presenting technical information at the business executive level or at the architect level
- Strong empathy for customers
- passion for revenue and growth
- Strong communication (written and verbal) and presentation skills ranging from tech level up to senior executives
- Comfortable in public speaking and presenting to both internal and external executive audiences
- Ability to scale from the whiteboard to working with security architects to influencing CISOs
- Love and passion for helping customers and delivering satisfaction even when faced with difficult customers
- Demonstrable experience with systems installation, configuration and administration Linux, MacOS and Windows-based systems
- Proficient in mobile device technologies (MDM/MAM) and OS such as Android and iOS
- Knowledge of certificates, key management systems, HSM and related protocols
- Proven hands-on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, working with remote access and site to site VPN technologies, SAML/SSO, DLP, Data security and understand but also write regex expressions
- Knowledge and demonstrated capability with existing and emerging AI tools such as Claude, ChatGPT, Gemini, Microsoft Copilot etc and awareness of embedded AI capabilities within existing SaaS applications
- Experience working with Cloud Identity Providers, SCIM, SIEM, SOAR, EDR and SD-WAN Deployments and Integrations
- Experience working with Active Directory Services including ADFS
- working knowledge of Azure AD
- Experience working with Public cloud environments (AWS, Azure and GCP)
- Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms
- Travel - within region
- Experience working in and selling cloud-based technologies (SaaS, IaaS, and PaaS)
Desired Qualifications
- Demonstrable experience with scripting languages such as Python, and REST API framework
- Prior experience with other vendor Cloud Security solutions
- Strong security skills that would include hands-on experience with Bluecoat, Symantec, McAfee, Checkpoint, Cisco, Juniper along with other appropriate certifications (e.g. CISSP, CCSK, CCSP, CCSE, GCFW, PCNSE, JNCIS-SEC/JNCIP-ENT, GCIH, etc)
- Agile Scrum Certification: CSPO, CSM, or CSP
- Project Management Certification: PMP
- Advanced level network technology certifications (e.g. CCNP, CCIE, CCSP, JNCIE, etc)
- Relevant Bachelor's degree
- preference for computer science or related degrees
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.