Solutions Engineer (m/f/d)
On-siteGarching, Bavaria, Germany
Job Summary
Develop and maintain deep expertise of Splunk's portfolio, use-cases, and its alignment to customer challenges and objectives. Own Splunk's portfolio, holistic technical engagement, and customer experience in your accounts, driving deeper penetration of products within assigned German Strategic customers. Operationalize foundational security and observability solutions in the customer environment by building relationships with key personas and leading relevant technical resources. Evangelize use-cases at regional industry events and with customers and partners. Partner with Solution Architects to position advanced use-cases and capabilities, ensuring long-term success and growth within the customer base.
Required Qualifications
- 5+ years related experience in selling and delivering enterprise software solutions for cloud, on-premise and hybrid environments
- 5+ years related experience working in or recommending SaaS delivery model
- Minimum 3 years experience of current infrastructure and application monitoring solutions in the industry
- experience in the SIEM and Observability space
- Minimum 3 years practical experience with public cloud infrastructure and understanding of cloud economics
- Native German and fluent in English (both written & spoken)
- Available to travel up to 50% to visit prospects and customers across Germany and internationally if needed
Desired Qualifications
- 5 years relevant experience in cyber security and/or observability
- Familiarity with programming and scripting (e.g. Python, Javascript, etc.)
- Relevant software proven experience in the following: IT Operations/Solutions, enterprise or infrastructure management, application development and management, DevOps, business applications, and/or analytics
- Experience in the security space like EDR, XDR, SOC, SOAR, ITOps
- Experience in working with German Strategic/DAX customers
- Bachelor's degree or commensurate experience
- Outstanding interpersonal skills with the ability to effectively lead others in a highly-collaborative team environment
- Excellent presentation skills and an expert in using data to articulate a story or issue in a Tell-Show-Tell format
- Excellent time management skills and ability to adapt to evolving priorities, with a dedication to championing the customer and your team
- Ability to be organized and analytical, and will be able to eliminate sales obstacles using creative and adaptive approaches
- Excellent communication skills with the ability to communicate clearly and appropriately in meetings, phone calls, emails, RFPs, and when submitting reports, both externally with customers and internally
- Practical experience with the Splunk platform or competing solutions
- Ability to create, lead and evolve a customer technical account strategy, engaging an extended ecosystem of supporting resources to deliver the customer's expected business outcomes
- Ability to establish trusted technical advisor status with your customers
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