Intercom logo
Intercom3 months ago

Solutions Engineer - LATAM (Portuguese Speaking)

$163,000–$215,000 year

Hybrid · Chicago, Illinois, United States

Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Industry
Customer Service Software

Job Summary

Solutions Engineer for LATAM (Portuguese-speaking) to lead technical discovery, deliver pre-sales value, design tailored POCs, handle RFPs and security questions, and collaborate with Product/Engineering to translate customer needs into Fin’s AI-powered solutions. Responsible for value-based demonstrations, cross-functional collaboration, and continuous improvement of SE playbooks, while maintaining customer trust and enabling success throughout the sales cycle. Requires 4+ years in technical pre-sales, Portuguese fluency (Spanish preferred), strong presentation and problem-solving skills, and ability to travel occasionally.

Required Qualifications

  • Minimum of 4 years of experience in a technical pre-sales role
  • Portuguese Fluency required, Spanish also preferred
  • Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations
  • Ability to solve problems independently while thriving in collaborative team environments
  • Proven time management skills in a dynamic team environment
  • Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle
  • Experience working closely with product and engineering teams to communicate customer feedback and influence product direction
  • Familiarity with managing POCs, RFPs, and addressing complex security questions
  • Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity
  • Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks
  • Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company
  • Willing and able to travel occasionally
Sorce

Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.

Hiring someone like this?

Get your role in front of qualified candidates on Sorce.

Get started

$163k – $215k / yr

Solutions Engineer - LATAM (Portuguese Speaking) · Intercom

Apply on Sorce