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LavendoPosted 3 weeks ago

Solutions Engineer, Healthcare AI (Remote - US)

$155,000–$265,000 year

HybridNew York City, New York, United States or San Francisco, California, United States

Full TimeStartupData Privacy Software

Job Summary

Lead technical discovery calls, product demos, and solution scoping with prospects and customers while partnering closely with Account Executives on proposals and product-fit conversations. Collaborate with product and engineering teams to feed customer insights back into the roadmap and establish sales engineering processes and frameworks where none currently exist. Build enablement content from the ground up, including architecture templates, demo guides, and technical collateral. This role sits between GTM and product at a fast-scaling healthcare AI company building voice AI agents that manage the entire patient journey, joining early enough to refine the playbook as the team scales post-Series C.

Required Qualifications

  • 2–5 years in a customer-facing technical role, including pre-sales or solutions engineering
  • Proven experience partnering with AEs, engineering, and design teams; strong demo-building skills
  • Excellent communication skills and comfort translating engineering concepts into go-to-market language
  • Working knowledge of EHR systems and healthcare integrations
  • Experience building 0-to-1 sales enablement content
  • Ability to be on-site 4 days/week in SF or NYC (candidates with 5+ years of enterprise sales engineering experience may be considered for remote)
  • Builder mentality — energized by defining a function rather than following an existing playbook
  • Mission-driven urgency around solving real healthcare communication problems
  • Highly consultative and customer-facing, equally comfortable in a technical deep-dive or an executive conversation

Desired Qualifications

  • Bonus: familiarity with FHIR/HL7 or hospital operations, voice AI/VAPI experience, prior life as a founding SE at an AI-driven B2B SaaS startup, a CS/engineering degree, or hands-on demo-building with Python plus tools like Lovable, Claude, or Cursor

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