Solutions Deployment Group Manager
$55,067–$68,834 year
HybridIndianapolis, Indiana, United States
Job Summary
Execute client engagement plans from post-sales to operational readiness, managing IT, HR, Finance, and strategy deployment for Staff Management and Managed Services products. Conduct interviews, orientations, and advertising campaigns while overseeing shift management, training, safety, and client relations. Handle payroll, audits, compliance, and associate investigations, documenting all tasks within the Project Management Plan. Develop relationships with client contacts to resolve issues and conduct new hire training for permanent management teams. Assist with back-office system configuration and deliver presentations for onboarding and project updates. Requires 2+ years of supervisory experience in call centers or manufacturing, extensive US travel (70%), and a valid US passport.
Required Qualifications
- 2+ years of supervisory experience in Call Center, warehouse, distribution, and manufacturing environments
- Highly effective supervisory skills and techniques
- Proven skills and knowledge in training, coaching, and performance evaluation
- Knowledge of MS Office software: Excel, Outlook, PowerPoint, and Word
- A valid US passport or ability to secure a US passport
- Extensive travel (70%) within the US
Desired Qualifications
- Project Management experience a plus
- Customer Service and Client Relations Experience
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