Solutions Consultant - Small Law
$48,900–$81,500 year
HybridDayton, Ohio, United States
Job Summary
Conduct consultative services to legal customers and prospects through proactive outreach to ensure maximized use and understanding of LexisNexis products. Communicate credibly with customers to understand challenges and provide guidance, education, and consultation to help improve research outcomes. Reach out via phone and email to uncover training and product needs, delivering specialized presentations and trainings while highlighting competitor differentiators to retain and drive revenue. Collaborate with internal partners to develop strategic account plans and partner with sales to provide product demonstrations for prospective and current customers. Identify and share upsell leads and opportunities with sales partners. This hybrid role requires weekly presence in the Miamisburg, Ohio office on Wednesday and Thursday.
Required Qualifications
- Juris Doctor, or comparable experience in a paralegal, legal secretary or law librarian role
- Display excellent verbal and written communication skills
- Possess comfortability with delivering presentations and trainings in a virtual environment
- Demonstrate excellent proven sales and/or training experience
- Have legal research experience or expertise using LexisNexis tools
- Be able to effectively partner and collaborate across teams with different functions
- Have the ability to build solid relationships internally and externally
- Team members are required to be in the Miamisburg, Ohio office weekly on Wednesday & Thursday
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