Solutions Consultant

Solutions Consultant for CallMiner based in Prague, Czech Republic, supporting Central and Eastern Europe. Responsible for leading technical and consultative pre-sales activities across analytics and automation portfolios, with emphasis on OmniAgent and AI-driven automation solutions. Partners with Sales, Product, and Professional Services to deliver customer discovery sessions, solution demonstrations, POCs, and ROI-driven business cases. Requires strong presentation and communication skills, plus technical aptitude in customer experience, contact center operations, and conversational AI. Responsibilities include achieving regional sales targets, developing accounts and opportunities, leading product demonstrations, presenting ROI and business value, providing pre-sales technical guidance, conducting POCs, developing demos and use cases, supporting RFP/RFI/RFQ responses, coordinating with cross-functional teams, creating technical materials, maintaining CRM data, capturing regional and language-specific needs for Product Management, and supporting regional marketing efforts. Travel within Central Europe (approximately 30–50%) is required. Fluent Czech and English required; additional regional languages are a plus. Education preference includes a Bachelor’s degree in a related field; 5+ years in relevant roles is expected.