Solutions Architect - West
$113,400–$191,700 year
Remote · United States
Job Summary
Solutions Architect for GitLab in the West region, focusing on guiding customers through AI-powered DevSecOps transformations. You will lead technical discovery, demos, and proofs of value; own solution design and POC/POV efforts; design workshops and participate in tenders and value-stream assessments; collaborate with Account Executives and cross-functional teams to drive new sales and expansion; advise on modern software development, CI/CD, security, and cloud practices; and act as the voice of the customer to Product Management, Engineering, Sales, and Marketing, while continuously growing technical expertise and creating reusable collateral.
Required Qualifications
- Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation.
- Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows.
- Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases.
- Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams.
- Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments.
- Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers.
- Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing.
- Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields.
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