Solutions Architect, Salesforce Migrations (Data360, Revenue, Tableau, or Marketing Clouds)
On-siteToronto, Ontario, Canada or Montréal, Quebec, Canada
Job Summary
Lead end-to-end customer migration engagements for Salesforce Data360, Revenue Cloud, Tableau, or Marketing Cloud, owning technical delivery, project health, and successful go-live outcomes. Partner with Account Teams and Sales leadership to align migration goals with business strategy, while building relationships with technical stakeholders to translate complex challenges into actionable decisions. Drive adoption of AI agents and automation toolkits to accelerate discovery and code conversion, collaborating closely with Global Delivery Center partners to maintain full accountability for output quality. Serve as the subject matter expert during major migration incidents, coordinating with Engineering to protect customer operations during cutover phases and providing tailored release recommendations. Act as a direct feedback channel to Product teams, translating field insights into tooling improvements to increase customer throughput.
Required Qualifications
- 8+ years of experience in Professional Services, Customer Success, or Technical Consulting, with a strong focus on large-scale platform migrations
- Deep, hands-on domain expertise in one or more of the following: Marketing Cloud (Engagement/Intelligence), Data 360 (Data Cloud), Revenue Cloud (CPQ/Billing), or Tableau
- Demonstrated ability to drive business value, facilitate technical discussions, and navigate complex stakeholder conversations
- Ability to translate complex technical architectures into business-friendly language and guide customers through data transformations
- Proven experience working with global or offshore delivery models (such as GDC) to accelerate project delivery
- Advanced knowledge of Salesforce core (Sales/Service Cloud) or specialized clouds (Marketing, Data, Revenue, or Tableau)
- Familiarity with AI agents or automation tools applied to data mapping, sentiment analysis, or task automation
- Understanding of how target cloud platforms integrate with telephony systems, third-party data sources, and self-service portals
- Degree or equivalent relevant experience required
Desired Qualifications
- Certifications in relevant domains (e.g., Marketing Cloud Consultant, CPQ Specialist, Data Cloud Consultant, Tableau Desktop Specialist)
- Prior experience as an individual contributor leading multi-million dollar transformation engagements
- Salesforce AI Associate or Agentblazer certifications
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