Solutions Architect, Platforms, UK & Ireland
On-siteLondon, England, United Kingdom
Job Summary
Define customer strategy and close complex opportunities by architecting business models that drive monetization and growth. Build trusted relationships with C-level executives and technical decision makers to solve mission-critical challenges through in-depth discovery, executive briefings, and solution demos. Conduct business analysis, manage pre-sales projects including proof of concepts, and expand footprint into new global markets by introducing local payment methods. Act as the voice of the customer to surface insights to leadership and product teams, while participating in sales forecasting and account planning. Showcase platform capabilities to prospective and existing users, ensuring all proposed solutions are viable and beneficial.
Required Qualifications
- 10+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, or sales engineer, for a global software enterprise
- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels
- Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities
- Thorough understanding of the software development lifecycle and API architecture
- Outstanding spoken and written communication skills, presentation skills, and confidence in explaining complex concepts to both technical and non-technical audiences
- Develop a comprehensive understanding of Connect, Stripe's solution for enabling platform payments, exploring its various features, and integration methodologies
- Gather an in-depth understanding of Stripe's Payments and Billing systems and their applicability across diverse business models to beneficially cater to individual clients' and their customers' needs
- Ability to understand how a wide variety of applications such as ERP, CRM, Billing, Tax and legacy systems interact with each other in a platform technology stack/ecosystem
- Strong organizational and time management skills and the ability to juggle competing priorities while working with multiple strategic opportunities and customers
Desired Qualifications
- Experience as a customer facing, domain expert in the payments space, presenting, and architecting solutions for platform customers
- Prior experience driving technical sales with top-tier enterprise scale platforms and supporting them and their customer's unique requirements
- Experience with integrating Stripe or other RESTful APIs into web applications
- Experience in systems design, building and deploying complex applications
- Experience in helping customers adopt and consume software in a cloud model
- Passionate about learning and actively seeks out knowledge
- Ability to work independently and confidently to develop a path forward with customers under ambiguous circumstances
- Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles
- Strong collaboration skills to work seamlessly with extended teams to support our users
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