Solutions Architect
$140,000–$190,000 year
RemoteNew York, United States
Job Summary
Act as a trusted advisor to clients, prospects, and partners, engaging at senior levels to understand technology ecosystems, operational challenges, and business goals. Design and document scalable solutions by mapping client workflows, identifying high-leverage opportunities, and advising on best practices for integrations with third-party tools. Lead discovery engagements to define success metrics and orchestrate implementation processes while ensuring smooth adoption and addressing technical gaps. Collaborate with Sales, Product, Engineering, and Professional Services teams to align priorities, enhance client satisfaction, and drive revenue opportunities. Maintain expertise in media and advertising technology to advocate for product enhancements based on market needs and client feedback.
Required Qualifications
- 10+ years of experience in broadcast, cable, or local media operations or within a software provider serving media companies, broadcasters, publishers, or advertising organizations
- Hands-on experience with both local broadcast workflows and digital advertising ecosystems (programmatic, ad serving, data integrations)
- Deep understanding of local media sales, traffic, and operational workflows, including the intersection of linear and digital advertising
- Experience with SaaS platforms and/or large complex enterprise resource planning systems
- Demonstrated ability to engage cross-functional teams and drive collaboration
- Excellent communication skills, capable of presenting to executive-level stakeholders and large audiences
- Experience developing best-practice collateral and customer enablement strategies
- Proven ability to manage customer relationships at both technical and business levels
Desired Qualifications
- Experience working in digital and/or linear ad operations or within a software provider working with publishers
- Proficiency in managing multiple projects and priorities in fast-paced environments
- Analytical, creative, and strategic thinker with a problem-solving mindset
- Entrepreneurial instincts with the ability to anticipate roadblocks and balance technical and business constraints
- Experience working with Product, Development, and DevOps teams
- Familiarity with WideOrbit products (e.g., WO Network, WO Traffic, WO Digital Hub) or similar systems
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