Solutions Architect
$150,000–$200,000 year
RemoteUnited States
Job Summary
Embed with strategic customers as the hands-on technical owner from evaluation through production deployment. Lead network architecture discussions, design and deploy Alkira-based solutions, and develop automation tools to accelerate customer environments. Collaborate directly with customer teams, conduct workshops, and provide deep technical support while escalating issues to Engineering. Own customer success from adoption through expansion and provide feedback to Product Management on feature requests. This role sits at the intersection of Sales, Engineering, and the customer, requiring travel to client sites. Alkira, a Lumen company, is building the future of enterprise networking to simplify how organizations deploy and manage infrastructure across clouds and data centers.
Required Qualifications
- Strong cloud and networking fundamentals
- 3+ years in a customer-facing technical role (consulting, solutions architecture, sales engineering, or professional services)
- 1+ years of hands-on experience architecting and deploying cloud solutions (AWS, Azure, GCP, and/or OCI)
- Hands-on experience designing and building hybrid and public cloud infrastructure
- Strong networking background in routing technologies and network security
- Proficiency with infrastructure-as-code and automation tools (e.g., Terraform, Ansible, Python, REST APIs)
- Flexibility to travel to customer sites
Desired Qualifications
- Experience in large-scale network design/deployment is a plus
- Relevant technical certifications are a plus
- Strong passion for customer outcomes and creating long-lasting professional relationships
- Excellent written and verbal communication skills
- BA/BS/MS degree is a plus
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