Solution Manager
On-siteMelbourne, Victoria, Australia
Melbourne, Victoria, AustraliaOn-siteFull TimeTECHEnterprise
Full TimeEnterpriseTECH
Job Summary
Generate new sales prospects and maintain post-sales contact with large or strategic clients to facilitate long-term relationships. Communicate with customers regarding account problems, discuss concerns, and provide product feedback to drive enhancements and upgrades. Compile data on marketing trends, competitive products, and pricing to report to management. Travel to conferences, events, and customer meetings as required. Work on CCH iKnowConnect, an AI-enabled research platform for tax and legal professionals.
Required Qualifications
- 5+ years' experience in sales or other equivalent experience
- Solid understanding of business, financials, products/services and the market, preferably with a reputation for providing a level of expert knowledge within your industry
- Excellent communication (both written & oral) and presentation skills
- Ability to plan own territory/account approach and manage own resources
- Client Engagement: Ability to interact with clients and understand their needs
- Sales Techniques: Knowledge of effective sales strategies and techniques
- CRM Proficiency: Experience with customer relationship management software
- Data Analysis: Skills in interpreting market data and sales metrics
- Negotiation: Basic skills in negotiating terms with clients
- Project Organization: Ability to manage sales projects and campaigns
- Feedback Management: Skills in collecting and acting on client feedback
- Continuous Learning: Commitment to ongoing sales and product training
- Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process
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