Solution Engineer (Post-sales)
On-sitePune, Maharashtra, India
Job Summary
Solution Engineer (Post-sales) at Hevo Data engages as a senior technical specialist for enterprise customers, joining account managers in complex discussions such as architecture reviews, expansion conversations, and technical engagements. You will engage CTOs, senior engineers, and data architects as a thought partner, lead technical discovery and solution design for migrations or new use cases, translate customer requirements into actionable guidance for both customers and Hevo's engineering team, and build deep expertise in the modern data stack (cloud data warehouses, orchestration, transformation). You will identify expansion opportunities and hand them off to account management with context, and contribute to internal knowledge by documenting patterns and building reference architectures.
Required Qualifications
- 6+ years of experience in a technical, customer-facing role - Solutions Engineering, Data Engineering, or a technical post-sale or consulting function.
- Deep, broad knowledge of data engineering: ETL/ELT pipelines, cloud data warehouses (Snowflake, BigQuery, Redshift, Databricks), orchestration, and the modern data stack.
- Hands-on experience with data integration tools, CDC, event streaming, or warehouse-native transformation (dbt, etc.).
- Demonstrable ability to engage at the architectural level - not just explain a product, but understand and speak to a customer's data infrastructure.
- Strong communication skills: you can make complex technical ideas clear to both engineers and executives, and you are confident pushing back when a customer's approach is suboptimal.
- Comfort working in an ambiguous, fast-moving environment with a small team and high autonomy.
Desired Qualifications
- Experience in a pre-sales or post-sales SE role at a data infrastructure or SaaS company.
- Exposure to enterprise data governance, compliance, or security requirements (SOC 2, GDPR, HIPAA).
- Prior experience in a startup or high-growth B2B SaaS environment.
- What You Will Not Be Doing
- This is not a support role, a ticket-handling role, or a general customer success role. You will not be measured on ticket volume or response SLAs. You will be measured on whether enterprise customers trust Hevo at the technical level - and whether that trust translates into deeper, longer, larger …
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