Solution Consultant - Small Enterprise (Boston - Hybrid)
$90,000–$110,000 year
HybridBoston, Massachusetts, United States
Job Summary
Provide day-to-day technical support on sales opportunities, including discovery meetings, technical presentations, product demonstrations, and other relevant activities to gain a technical close/win. Engage with customers and prospects to demonstrate solutions, effectively communicating core value propositions and key differentiators to executive and technical audiences. Partner with the sales team to qualify opportunities and align to business outcomes while working with stakeholders in End User Computing, IT Operations, and IT Service Management. Complete technical sections of security questionnaires, RFI's, and RFP's, and run technical validations such as POCs/POVs to enable prospects to understand how Nexthink addresses their challenges. Participate in webinars and marketing events to support the commercial/small enterprise sales team. This role supports 4-6 Client Specialists within the Boston office, requiring 3 days in-office and occasional US and international travel.
Required Qualifications
- 3+ years of experience in a presales or technical consulting role
- Ideally selling End User Computing SaaS/cloud-based solutions to mid-to-large sized businesses
- Proven track record partnering with a sales organization to meet or exceed assigned revenue goals in a high-velocity, transactional sales motion
- Experience serving as a key technical resource introducing new technology into a new market
- Experience in one or more of the following areas: Workplace, End User, or Desktop Services and their management
- Experience in one or more of the following areas: Digital Experience Monitoring or similar end-user experience functions
- Experience in one or more of the following areas: Cloud, Windows 10, O365, or other migration-, release-, or change-related projects
- Experience in one or more of the following areas: ITIL framework, Service Lifecycle, or related quality-of-service disciplines
- Experience in one or more of the following areas: Security, Governance, Risk, or Compliance disciplines
- Demonstrated ability to navigate complex solutions environments
- Strong business acumen — able to translate business context into creative, pragmatic solutions
- An entrepreneurial mindset: comfortable working independently with minimal guidance, with the judgment to know when to escalate
- Tech-savvy, with the ability to quickly learn Nexthink's products, services, and business
- Exceptional written, verbal, and interpersonal communication skills, with the presence to engage business owners and IT leaders
- A team player who thrives on finding solutions in a dynamic, fast-moving environment
- Must be able to lift 50 lbs
Desired Qualifications
- 2-3 years of experience in pre-sales
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