Solution Consultant
On-siteSouthampton, England, United Kingdom
Job Summary
Lead collaboration with customers, brokers, and benefit providers across UK&I and international markets to deliver employee benefits portal implementations. Gather, document, and analyze customer requirements to produce detailed solution designs aligned with best practices, partnering with technical teams to build feasible, scalable integrations. Identify risks and edge cases early while designing robust end-to-end processes that prioritize user experience for employees and administrators. Act as a trusted advisor and subject matter expert on benefits technology, supporting product development with market insights and contributing to internal best-practice libraries. Represent Benifex in sales meetings as required and share knowledge within the consulting community. This role suits a proactive consultant comfortable explaining technical concepts to non-technical stakeholders, working with varying project sizes and complexities.
Required Qualifications
- Experience in a customerâfacing, requirementsâgathering role within a project delivery environment
- Proven ability to deliver multiple customer projects simultaneously
- Experience working on system integration projects, ideally HR or Payroll integrations
- Strong ownership mindset with a completerâfinisher approach and high accountability
- Evidence of proactively driving improvements and constructively challenging the status quo
- Excellent communication skills, with the ability to explain complex or technical concepts to varied audiences
- Confidence in navigating difficult conversations with empathy and fairness
- A collaborative team player with a solutionâoriented, problemâsolving mindset
- Comfortable working with technology and logical process design
- Must be based in the UK or Ireland
Desired Qualifications
- Experience in the benefits/HR/ technology/payroll industry in a consulting or implementation role
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