Solace Spa Front Desk Agent
On-siteBig Sky, Montana, United States
Job Summary
Greet and assist all spa guests with a warm, professional demeanor while answering phone calls, booking appointments, and recommending services and retail products. Stay well-versed in spa offerings including massage, facials, body treatments, and recover lounge services to coordinate oxygen rentals to guest rooms. Accurately process transactions and payments, reconcile the cash drawer, and oversee daily opening and closing procedures. Maintain presentation and cleanliness of locker rooms, relaxation spaces, retail areas, and shared guest zones. Support staff by managing appointment schedules and service flow. Full-time seasonal role with flexible hours including evenings, weekends, and holidays; benefits include ski passes, dining discounts, and housing eligibility.
Required Qualifications
- High School Diploma or equivalent
- Detail-oriented with strong organizational and multi-tasking skills
- Computer proficiency, including Microsoft Office Suite
- Friendly, knowledgeable, and professional communication skills
- Ability to work a flexible schedule, including days, evenings, weekends, and holidays
- A genuine desire to help others and contribute to a serene, guest-focused environment
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