Software Services Engineer
HybridWexford, Pennsylvania, United States
Job Summary
Debug and analyze complex issues in existing software, providing timely resolution for database, code, and hardware problems including printers and mobile devices. Learn the codebase, architecture, and application logic by working hands-on with software while configuring development and test environments to assist QA with integration and regression testing. Design, develop, and manage software enhancement projects, deploy solutions directly to customer environments, and manage relationships by conveying technical topics to both IT personnel and non-technical users. Serve as an after-hours technical resource on emergency production system issues and travel to customer sites as needed.
Required Qualifications
- Associate or Bachelor's degree in Computer Science, Software Engineering, or a related field or relevant certifications with equivalent experience
- Foundation in object-oriented programming, ideally C#.NET (other OOP languages considered), through coursework, internships, or practical experience
- Good understanding of relational databases, preferably MS SQL Server and/or PostgreSQL
- Familiarity with Microsoft OS, Linux and Docker Containers
- Excellent verbal and written communication skills, with the ability to convey complex technical subject matter to both technical and non-technical audiences
- Strong troubleshooting and problem solving skills demonstrating an innate curiosity to get to root cause
- Ability to work in a fast-paced environment, both independently and collaboratively, and prioritize
- A genuine desire to learn our business, our industry, and new technologies is a must
- Travel to customer sites, sometimes on short notice
- Support our customers' 24x7 operations
- Participate in a rotating on-call schedule (able to be done remotely)
- Serve as an after-hours technical resource during production emergencies
Desired Qualifications
- Experience with Warehouse Management Systems (WMS) or other supply chain software solutions
- Experience with systems that include mobile devices; Android development
- Experience with Angular 6+ and event-driven microservice architecture
- Bilingual (fluent Spanish/English)
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.