Software Engineering Manager
On-sitePawtucket, Rhode Island, United States
Job Summary
Lead and develop a team of software engineers and DevOps practitioners, managing hiring, performance reviews, and daily coaching. Own the reliability of engineering environments, CI/CD pipelines, and cloud infrastructure across GCP, AWS, and Azure. Partner with Product and Data leadership to translate roadmap priorities into engineering plans with clear timelines and risk assessments. Establish standards for code quality, peer reviews, branching strategies, and incident response while driving backlog refinement and release management. Manage vendor relationships for integrations involving ServiceTrade, Workato, Snowflake, and third-party APIs. Proactively address technical debt and contribute hands-on to architecture discussions and code reviews. Represent engineering capacity to senior leadership to enable informed prioritization decisions.
Required Qualifications
- 7+ years in software engineering or DevOps
- at least 3 years in a people management role leading engineering teams
- Hands-on experience with cloud platforms (AWS, Azure preferred)
- containerization
- CI/CD pipeline management
- Proven ability to manage delivery in an environment with competing priorities, active technical debt, and a business that moves fast
- Experience managing integrations between SaaS platforms, internal APIs, and data infrastructure
- familiarity with iPaaS tools like Workato
- Strong grasp of software development lifecycle practices: Agile/Scrum, code review standards, release management, and incident response
- Track record of hiring, developing, and retaining engineering talent
- Clear, direct communicator who can translate technical constraints into business language and push back constructively when the ask doesn't make sense
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent professional experience
Desired Qualifications
- AWS
- Azure
- Workato
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