Software Engineer, L3 Support (.NET) (m/f/d)
RemotePoland
Job Summary
Diagnose, resolve, and prevent production issues affecting Aras Innovator customers by investigating complex root causes across the application stack. Drive escalated customer issues through analysis, fix development, testing, and deployment while developing enhancements that address reported problems. Evaluate technical approaches with product teams to refine solutions and support customer upgrades across SaaS, on-premises, and hybrid models. Balance incoming escalations with planned improvement work using modern .NET, C#, and MS SQL Server skills to enhance platform reliability and security. Improve CI/CD and DevOps practices to streamline delivery while sharing knowledge to strengthen support and engineering standards.
Required Qualifications
- Commercial software development experience (3+ years with .net in production)
- Strong knowledge of C# / .NET, with a solid understanding of OOP principles
- Experience with MS SQL Server and strong T-SQL
- Experience using troubleshooting, diagnostic, and profiling tools
- Good knowledge of JavaScript/Typescript
- Familiarity with REST APIs and HTTP-based standards such as OData
- Proficiency with Git or another distributed version control system
- Experience working in Agile or Kanban development environments
- Intermediate+ or higher English proficiency, both spoken and written
Desired Qualifications
- Ability to use AI tools effectively in daily engineering work, including development, debugging, troubleshooting, and productivity tasks
- Experience working with large enterprise systems and legacy environments
- Experience with client-side development
- Direct experience with Docker, Kubernetes (AKS or Azure Container Apps), and Helm
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.