Software Engineer, Agent - Travel & Hospitality
$180,000–$390,000 year
On-siteNew York City, New York, United States or San Francisco, California, United States
Job Summary
Design and deliver production-grade AI agents that drive revenue for airlines, hotel chains, and travel tech companies. Own the Agent Development Life Cycle from initial pilot through deployment and continuous iteration, building highly performant systems in environments like finance and healthcare. Partner with large enterprises and startups to understand pressing business challenges, embedding AI agents across their stacks to optimize workflows and enhance guest experiences. Surface unmet needs and prototype new tools to guide the evolution of Sierra's core platform while collaborating with research and product teams.
Required Qualifications
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences
Desired Qualifications
- Language Fluency: Professional fluency in both Spanish and English
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
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