Software Development Specialist
Hybrid · Guadalajara, Jalisco, Mexico
Job Summary
Software Development Specialist / Site Reliability Engineer to monitor, deploy, and rollback in a 24/7 IT support environment. Responsibilities include monitoring Azure cloud systems to prevent outages and initiating incident management, troubleshooting Azure resources, and escalating to Level 3 as needed. Requires familiarity with Azure cloud services (PaaS/IaaS), VMs, storage, IoT Hub, CosmosDB, Databricks, KeyVault, and Datalake; on-prem virtualization (VMware/Hyper-V/Nutanix); experience with container orchestration (Kubernetes); scripting (PowerShell, Python); CI/CD/tools (Octopus, Bamboo, Terraform, Azure DevOps, Jenkins, Github, Ansible); and monitoring/logging systems (LogAnalytics, Splunk, ELK, Prometheus, Nagios, Zabbix). The role expects independent problem-solving and may involve rotating shifts as part of a 24/7 operations team. The posting notes that remote or hybrid work options may be available depending on client requirements and location flexibility.
Required Qualifications
- Azure Fundamentals certification OR Computer Science/Information Systems Management degree
- Familiar with PaaS and IaaS - VMs, Storage, EventHub, Service Fabric Cluster (SFC), Azure Kubernetes Service (AKS), CosmosDB, SQL Server, IoT Hub, Databricks, KeyVault, Datalake
- Understand on-prem virtualization (VMWare, Hyper-V, Nutanix)
- Know tools - Octopus, Bamboo, Terraform, Azure DevOps, Jenkins, Github, Ansible
- Understand container orchestration platforms (Kubernetes)
- Understand scripting: PowerShell, Python
- Understand NoSQL and SQL databases and data maintenance
- Understand monitoring and logging systems (LogAnalytics, Splunk, ELK, Prometheus, Nagios, Zabbix)
- Independent thinker able to proactively fix issues
- 24/7 operations IT support with monthly/bi-monthly shift rotations
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