Software Development Manager, Observability Platform
Remote
RemoteFull TimeMedium
Full TimeMedium
Job Summary
Lead an impactful team defining Wealthsimple's observability vision, including multi-year roadmaps for logging, metrics, and tracing. Build the wide-event data model and golden paths on OpenTelemetry, while driving detection goals using SLOs and customer-experience signals. Make production legible to AI agents by establishing fast, high-cardinality query foundations and protocols like MCP. Own the tool and vendor strategy across the stack, run experiments to validate pilots, and contribute hands-on to critical architecture and code.
Required Qualifications
- 7+ years in software engineering, with a software development background rather than a primarily operations or systems-administration one
- 3+ years of engineering management experience, developing engineers and delivering complex technical initiatives through both growth and change
- Direct, hands-on experience building an observability or telemetry platform before
- Experience with event-based systems
- A track record of building SDKs and shared platforms in a platform or foundations engineering team
- Fluency with open standards and instrumentation
- The ability to set a vision and a mission and move an organization toward it
- Strong people leadership
- Collaboration and influence across boundaries
Desired Qualifications
- Experience in a regulated or fintech environment
- Familiarity with Kubernetes
- Experience with progressive delivery such as Argo Rollouts
- Experience with columnar stores such as ClickHouse
- Experience building observability for LLM and agent-based workloads
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