Social Services Advocate - Private Counsel Division, Administration
On-siteBoston, Massachusetts, United States
Job Summary
Conduct brief and in-depth interviews with clients, perform needs assessments, and draft comprehensive release and re-entry plans. Interview collateral contacts, make referrals to viable services, and apply for benefits, housing, and other resources. Provide direct client re-entry support, including warm hand-offs and transportation to programs and appointments. Draft defense-oriented written advocacy documents and provide social services consultations to attorneys. Review case files and collaborate with community-based services to ensure clients achieve favorable legal and life outcomes. Work collaboratively with the Director of Private Social Work Services on case support, projects, and vendor recruitment.
Required Qualifications
- Bachelor's degree in a social service field
- one year of related experience
- equivalent combination of skills, education, and experience
- insured, reliable and available transportation
- valid MA driver's license
- Access to home internet access sufficient to work remotely
- Experience working with individuals and families of diverse racial, ethnic, cultural, educational, disabilities, and economic backgrounds
- Experience with conducting psychosocial interviews, needs assessments, and writing and executing discharge, release, or re-entry plans
- Experience with case management, coordinating services, and collaboration as part of multi-disciplinary teams
- Experience with drafting comprehensive defense-oriented written advocacy and release plans
- Ability to conduct comprehensive records review and identify salient information (educational, medical, mental health, psychological, etc.)
- Knowledge of social, psychological, environmental, economic, legal, and medical factors that influence behavior
- Understanding of social structures and institutional barriers that cause disparities, such as systemic racism and poverty
- Ability to establish and maintain cooperative working relationships with colleagues and supervisors, as well as with external service providers
- Ability to prioritize and manage multiple clients and responsibilities
- Availability to work occasional evenings and weekends to meet with clients
- willingness to transport clients to programs, attend meetings, and conduct collateral interviews
- Knowledge of basic computer skills, Microsoft Windows, virtual conference platforms (Zoom, Teams, etc.), and cell phone applications
Desired Qualifications
- A Master's Degree in Social Work, Psychology, or related field
- a valid and active professional independent clinical license
- Experience with unhoused or unsheltered populations
- Bilingual abilities
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