Social Service Assiatnt

Attend resident care planning meetings and assist with completing social service documentation in accordance with community policies and procedures, state, and federal laws. Assist in the inquiry process, move-in coordination, and paperwork completion processes. Conduct tours as needed and follow welcome procedures for all new move-ins. Work with the Qualified Social Worker to ensure all new residents upon move-in to introduce self, community, and review move-in packet, verify insurance coverage and inform of any extra costs for non-covered services. Assist the Qualified Social Worker to make referrals, arrange transportation, and provide the necessary support to meet the psycho-social medically related needs of the residents. Document psycho-social needs and pertinent social data about personal and family problems related to resident illness and care, and actions taken to meet resident needs. Complete all required documentation pertaining to advance care planning to include assisting with completion of Advanced Directives per regulatory standards and compliance. Coordinate with residents, families, team members, and other outside agencies/providers for in-house services as needed and move-out planning activities. Ensure confidentiality of all resident care information is maintained. Review and explain Resident Rights and Grievance process. Assist with investigating any resident vulnerable adult complaint and report as necessary to department of human services.