Social Media Support Assistant 2 (Part-Time, On-Site)
On-siteGermantown, Tennessee, United States
Germantown, Tennessee, United StatesOn-sitePart TimeSmall
Part TimeSmall
Job Summary
Create annual and monthly social media plans and content aligned with the library's strategic plan. Identify target audiences, stay current on trends, and collaborate with the Youth Services team to produce visual content for seasonal events. Assist patrons in locating books and multimedia resources using the LEAP system, while supporting programming efforts like story times and craft sessions. Maintain organized children's department spaces and contribute ideas for community outreach. Work a schedule including weekends and evenings in a fast-paced public library setting.
Required Qualifications
- H.S. Diploma or GED
- 2 - 3 year library experience
- 2 - 3 years customer service experience
- Experience with social media platforms (Discord, Facebook, Instagram, and Spotify) and analytics tools
- Ability to work a schedule which will include weekend and evening work
- Ability to move from place to place within the location
- lift, push/pull, hold/carry of items weighing up to (25) pounds
- occasional up to (35) pounds such as files, books, stacks of paper, and other materials
Desired Qualifications
- 2 - 3 year library experience preferred
- 2 - 3 years customer service experience preferred
- Basic knowledge of library systems and procedures (I.e. experience with LEAP)
- Experience with Canva
- Experience with children in a public setting/customer service
- Experience with digital resources preferred (Libby, Kanapy, etc.)
- Strong familiarity and skills with photography, videography, and Canva preferred
- Proficient with Microsoft Office (Words, Excel, etc.)
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