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JPMorgan Chase3 days ago

Social Media Project Manager - Associate

On-site · Tampa, Florida, United States

Type
Full Time
Level
Mid Level
Education
Bachelors Degree
Company size
Enterprise
Industry
Financial Services

Job Summary

Social Media Project Manager - Associate to support the integrated Social Operations and Creative Studio within Employee Value Proposition & Attraction. Responsibilities include social channel execution (publishing, scheduling, campaign coordination), community moderation aligned to brand and risk guidelines, tracking and analyzing social performance metrics with reporting dashboards, assisting with AI-enabled social listening to identify trends, coordinating content development (briefs, timelines, approvals), collaborating with Marketing and Communications partners, ensuring alignment to EVP pillars and messaging frameworks, maintaining EVP content playbook and asset repository, supporting end-to-end campaign delivery and cross-team handoffs, identifying opportunities for optimization and supporting testing initiatives, preparing stakeholder updates and tracking actions/deliverables. Requires 3 years in related fields, strong analytical/organizational/communication skills, and a bachelor's degree preferred. Authorized to work in the United States with no immigration sponsorship. Location: Tampa, FL (on-site) - US-based role.

Required Qualifications

  • 3 years of experience in social media, content, marketing, or communications
  • Strong analytical and problem-solving capability
  • Strong organizational and coordination skills
  • Attention to detail and commitment to quality
  • Effective communication skills
  • Proficiency in Microsoft Office tools
  • Bachelor’s degree in marketing or communications is preferred
  • Experience supporting campaigns or content production
  • Familiarity employer branding
  • Exposure to analytics or social listening tools

Desired Qualifications

  • Bachelor’s degree in marketing or communications is preferred
  • Experience supporting campaigns or content production
  • Familiarity employer branding
  • Exposure to analytics or social listening tools
  • 3 years of experience in social media, content, marketing, or communications
  • Strong analytical and problem-solving capability
  • Strong organizational and coordination skills
  • Attention to detail and commitment to quality
  • Effective communication skills
  • Proficiency in Microsoft Office tools
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JPMorgan Chase

Social Media Project Manager - Associate

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