Social Media & Operations Assistant (Job ID: DUSSAM1)

Social Media & Operations Assistant focusing on creative social media management and backend operations. Responsibilities include script/editing and producing engaging short-form video and static content using CapCut and Canva; building and managing a structured social media content calendar; deploying real-time posts aligned with events; actively managing social channels, replies, and community engagement. Backend operations involve CRM management in Jobber, organizing client files, updating lead statuses, and ensuring data integrity; administrative coordination for documents like COIs; following and refining SOPs to improve internal workflows. The role also requires proactive task prioritization, assertive communication with leadership, and ownership of priorities. Ideal candidate has 2–3+ years in social media management or digital executive assistance, strong Canva/CapCut skills, familiarity with Jobber or similar CRM, and excellent English communication; experience with US home services or blue-collar contexts is a plus. The position is based in Latin America or South Africa and operates on EST business hours as a full-time role.