Social Media Marketing Manager
On-siteCharleston, South Carolina, United States
Charleston, South Carolina, United StatesOn-siteFull Time
Full Time
Job Summary
Create, curate, and manage all published content including images, video, and written material across platforms like Facebook, Twitter, Instagram, and YouTube. Monitor, listen, and respond to users to cultivate leads and sales while overseeing design for timelines, profiles, ads, and landing pages. Develop influencer outreach efforts, design and manage promotion campaigns, and build online reviews to protect reputation. Resolve negative situations and crises using empathy and conflict resolution principles.
Required Qualifications
- knowledge and experience of traditional marketing
- creativity and immersion in social media
- in-depth knowledge and understanding of social media platforms, their respective participants (Facebook, Twitter, Instagram, YouTube, Pinterest etc.) and how each platform can be deployed in different scenarios
- excellent writing and language skills
- superior time management
- team player with the confidence to take the lead and guide other employees when necessary
- winning Social Customer Service techniques such as empathy, patience, advocacy and conflict resolution
- great ability to identify potential negative or crisis situation and apply conflict resolution principles to mitigate issues
Desired Qualifications
- Marketing degree
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