Social Media Manager
On-siteMohali, Punjab, India
Mohali, Punjab, IndiaOn-siteFull TimeMedium
Full TimeMedium
Job Summary
Plan, create, and schedule content across LinkedIn, Instagram, Facebook, and Twitter while maintaining a consistent B2B brand voice. Monitor brand mentions, reviews, and conversations to respond to comments, messages, and reviews professionally, handling negative feedback and crisis situations effectively. Track KPIs such as engagement rate and follower growth to prepare monthly performance reports and suggest data-driven improvements. Manage end-to-end social media activities alongside Online Reputation Management to build and maintain a positive brand image online.
Required Qualifications
- 3–6 years of experience in Social Media Management
- Strong understanding of ORM and crisis management
- Hands-on experience with scheduling tools (Hootsuite, Buffer, etc.)
- Knowledge of LinkedIn marketing and lead generation strategies
- Strong understanding of social media platforms and trends
- Good communication and writing skills
- Basic knowledge of social media tools (Hootsuite, Buffer, Meta Business Suite, etc.)
- Ability to handle crisis situations online
Desired Qualifications
- B2B preferred
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