Social Media Manager: Luxury Hospitality & Sports
On-siteZagreb, Zagreb, Croatia
EXPIREDZagreb, Zagreb, CroatiaOn-siteFull TimeSenior LevelLarge
Full TimeSenior LevelLarge
Job Summary
Lead organic social strategy for assigned luxury hotels and high-end sports properties, driving daily community engagement that builds brand equity. Monitor platform insights and luxury trends to suggest high-impact content ideas, then collaborate with AI Copywriters and Graphic Designers to produce always-on assets while creating your own when needed. Act as the primary point of contact for followers, answering inquiries online and engaging with customers to maintain a high level of personalized service. Ensure every post, story, and interaction reflects the property's "Creative North Star" of restraint and elegance.
Required Qualifications
- 2+ years of experience in social media management, specifically for luxury, travel, lifestyle, or sports brands
- Proven ability to manage high-end community engagement and handle customer inquiries with a 5-star service mindset
- A strong portfolio showcasing content ideas and execution that demonstrate a clear luxury sensibility
- Excellent collaboration skills for working within a high-velocity creative team
Desired Qualifications
- deep interest in and understanding of the high-end hospitality and sports segments
- naturally curious about social media evolution
- talent for turning followers into brand advocates
- excited by the intersection of AI-augmented production and human storytelling
- flexible and eager to learn
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