Social Media Appointment Setter
$40,000–$55,000 year
On-siteCelebration, Florida, United States
Job Summary
Respond to inbound inquiries via Instagram, Facebook, and other social media platforms by communicating with prospects through direct messages and comments. Qualify leads by asking targeted questions, then schedule qualified appointments for the sales team while maintaining consistent follow-up until an appointment is set or the inquiry is closed. Record all interactions, notes, and activity in the company's CRM. Process requests for physical marketing materials by preparing, packaging, and shipping books, guides, and brochures weekly, while maintaining accurate fulfillment records and inventory. Assist with posting Instagram Stories and other engagement activities as assigned. This full-time, in-office role in Celebration, Florida requires strong communication skills and the ability to manage multiple priorities. Join a team providing marketing solutions for private healthcare practices across the US and internationally.
Required Qualifications
- Experience in customer service, appointment setting, sales support, or a similar role
- Strong written and verbal communication skills
- Professional and courteous communication style
- Strong organizational and time management skills
- Ability to manage multiple conversations and tasks simultaneously
- Attention to detail and accuracy
- Comfortable using social media platforms, including Instagram and Facebook
- Basic computer proficiency and willingness to learn new software
- Ability to work independently and as part of a team
- In-person in Celebration, Florida
Desired Qualifications
- Experience using CRM software
- Experience communicating with customers through social media
- Experience with shipping, fulfillment, or administrative coordination
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