Social Engagement Specialist
RemoteWest Chester, Pennsylvania, United States
Job Summary
Craft accompanying copy with relevant hashtags for client-submitted content via Retail Ready Social Submission Platform and deploy posts to various client social profiles using Agorapulse. Ensure content is scheduled within one business day, check for error-free deployment, and utilize bulk imports to schedule organic social calendars quarterly. Monitor direct messages and comments across platforms with professional customer-service attentiveness while analyzing analytics to identify trends and inform strategic adjustments. Adhere to the 1-hour response and 24-hour resolution policy, ensuring projects are delivered on time and aligned with client brand strategies.
Required Qualifications
- Bachelor's degree or certificate in social media, graphic design, or related creative discipline
- 2+ years related work experience
- Proficient in Microsoft Office products
- Detail-oriented with strong organizational and project management skills, able to work well under deadlines
- Proficient in Adobe (Creative Cloud)
- Color correction, cropping, adding brand elements, callouts, etc.
- Highly proficient in Agorapulse
- Adobe Experience Manager Assets (AEM) knowledge and utilization
- Works well under deadlines and delivers requests on time
- A team player who possesses strong communication and time management skills
- Understanding of automotive marketing, brand guidelines, and OEM compliance
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