Social Emotional Support Quality and Compliance Manager (Bilingual English/Spanish or Creole Preferred)

Lead QA and Continuous Quality Improvement initiatives across the Early Childhood Social Emotional Supports program. Monitor compliance with contract requirements, licensing standards, accreditation expectations, and organizational policies; manage program data collection, reporting, and analysis for timely submission of performance and outcome measures. Conduct quality assurance audits, case reviews, and performance monitoring to assess service quality and program fidelity. Develop and implement quality improvement plans, policies, procedures, and corrective actions; provide training and ongoing support to staff on QA practices, documentation standards, eligibility requirements, and service delivery expectations. Collaborate with leadership to evaluate program outcomes, identify opportunities for improvement, and present QA findings and recommendations. Support workforce development through recruitment, onboarding, training, compliance monitoring, and participation in program meetings and organizational initiatives.